Live Sources

Quick mental model: Static uploads are snapshots. Live Sources keep your Context up to date automatically.

What Live Sources Are

A Live Source is a scheduled connection between a Context and changing information on the web or in your cloud storage. When the source refreshes, Springbase re-ingests the content so Chat, Recipes, and Plans can ground answers in the latest material.

Live Sources live on the Live Data tab inside a Context — not on the Documents tab.

When To Use Live Sources

Combine static uploads (stable reference material) with live sources (material that changes) in the same Context when they support the same job.

Prerequisites

Live Data requires a Pro or Max plan. Free users see an upgrade prompt on the Live Data tab with a link to Billing.

You also need a Context first. Create one at Contexts → Create New Context before adding sources.

Add Your First Live Source

1. Open Contexts and select your Context.
2. Click the Live Data tab (next to Documents).
3. Choose how to add a source:
   • Add first source or Add source
   • Browse source types for website options
   • Google Drive or OneDrive for cloud folders
4. Configure the source:
   • Paste a URL, pick a folder, or connect your account
   • Set How often should we check? — every hour, 6 hours, daily, or weekly
   • Choose an ingestion mode (see below)
5. Click Start auto-updates (or equivalent confirm action).
6. Wait for the first run to complete, then test in Chat by attaching the Context.

Source Types Available Today

Website links

Note: YouTube syncs once when you add it — it does not run on a recurring schedule like web pages.

Connected apps

You authorize through the same connected-apps flow used elsewhere in Springbase. The same connection can power Agent mode and Live Data.

Ingestion Modes

When you create a source, choose how Springbase stores updates:

For precise support or product answers, prefer Save each item. Use digest modes when you mainly want trend summaries.

Manage Sources

Each source card shows status, last run, and recent activity. From the card you can:

• Run now — trigger an immediate refresh (subject to a short cooldown between manual runs)
• Pause / Resume — stop or restart scheduled checks
• Remove — delete the source definition

If a source fails repeatedly, Springbase may auto-pause it after several consecutive errors. Fix the URL or permissions, then resume and run manually.

Use Live Data in Chat

Live Sources only help when the Context is attached:

1. Open Chat.
2. Attach the Context from the context picker, or type @your-context-name in the message.
3. Ask questions that require fresh material: "What changed on our pricing page this week?"

Answers can include citations back to ingested documents.

Limits and Quotas

Exact quotas may vary by plan tier. Check Billing if you hit a limit message.

Example Workflows

Competitor monitoring

1. Create Context Competitor Intel.
2. Add sitemap live sources for 2–3 competitor doc sites (weekly schedule).
3. Create a Recipe: "Summarize what changed in @Competitor-Intel this week."
4. Run the Recipe every Monday.

Always-fresh help center

1. Context Support Knowledge Base with uploaded internal SOPs (static).
2. Add help center sitemap live source (daily schedule).
3. Support team attaches Context in Chat for ticket replies.

Drive folder sync

1. Context Sales Enablement.
2. Connect Google Drive folder where marketing drops new decks.
3. Sales asks: "@Sales-Enablement What's our latest case study for healthcare?"

Troubleshooting

Related Guides

• Contexts — build the knowledge base Live Sources feed
• Chat — attach Contexts and ask grounded questions
• Recipes — automate weekly digest prompts
• Content Engine — research workflows with live feeds